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Master WA Automate to scale your outreach, engage customers effectively, and grow your business with the most powerful WhatsApp marketing suite for Indian businesses.

New to WA Automate? We recommend following the Meta Embedded Signup guide first to connect your WhatsApp Business account via Facebook Business Manager.

๐Ÿ”— Meta Embedded Signup

WA Automate connects to the official Meta Cloud API via Facebook Business Manager. This ensures your WhatsApp Business account is verified, secure, and fully compliant with Meta's platform policies.

How to Connect via Facebook Business Manager

  1. Log In to your WA Automate dashboard and navigate to Settings โ†’ WhatsApp Connection.
  2. Click Connect via Meta. You will be redirected to the Facebook Business Manager embedded signup flow.
  3. Log in with your Facebook account and select or create your Meta Business Portfolio.
  4. Follow the prompts to verify your WhatsApp Business Account (WABA) and select your phone number.
  5. Grant the required permissions and return to the WA Automate dashboard. Your account will be linked automatically.
Official Meta Integration This integration uses the Meta Cloud API. No QR codes or unofficial bridges are used. Your account is managed entirely through Facebook Business Manager, ensuring full policy compliance and platform stability.

Requirements

  • A verified Facebook Business Manager account.
  • A WhatsApp Business Account (WABA) associated with your business.
  • A dedicated phone number registered for WhatsApp Business API use.

๐Ÿค– Quick-Fire AI Copilot

Stop wasting time coming up with marketing copy. Our built-in AI turns your voice or rough notes into professional, high-converting messages.

How to use AI:

  • Voice Transcription: Click the Microphone icon in the campaign wizard. Speak your offer in your native language (Hindi, Tamil, Malayalam, etc.).
  • AI Polishing: Our AI will automatically translate and polish your speech into a professional sales message.
  • Instant Preview: View the results and hit send. No typing required.
Our AI is specifically trained for **Indian SaaS marketing**, ensuring your messages sound natural and persuasive.

๐ŸŽด Flashcard Designer

Messages with visuals get 3x more engagement. Our Flashcard Designer lets you create beautiful product posters inside the message window.

Building a Flashcard:

  1. Navigate to Templates โ†’ Create Flashcard.
  2. Enter your Headline (e.g., "Weekend Sale!").
  3. Add a Price and Description.
  4. Choose a background theme or upload your own product photo.
  5. Our engine renders the card as a high-quality image that sends instantly.

๐Ÿ“ค Managing Campaigns

Ready to blast out an announcement? Jump into the Campaigns tab to reach thousands of customers.

  • Targeting: Choose a specific Contact Group or pick individual contacts via checkboxes.
  • Message Load: Select one of your saved templates or draft a new one.
  • Live Tracking: Track delivery status in real-time. See exactly who received your message and when.

โœ… WhatsApp Policy Compliance

WA Automate is built on the official Meta Cloud API and operates in full accordance with Meta's WhatsApp Business platform policies. All messaging activity must comply with Meta's guidelines to maintain account standing.

Meta's Core Messaging Policies

  • Opt-In Required: You may only message users who have explicitly opted in to receive WhatsApp communications from your business.
  • Approved Templates: Proactive (business-initiated) messages must use Meta-approved message templates. Templates are reviewed by Meta before use.
  • No Spam: Sending unsolicited bulk messages is a violation of the WhatsApp Business Policy and may result in account suspension.
  • Honest Representation: Your business name, identity, and message content must be truthful and accurately represent your organisation.
  • Data Privacy: Handle all user data in compliance with applicable privacy laws and Meta's data policies.
Official Policy Reference For complete and up-to-date policy information, always refer to the official WhatsApp Business Policy published by Meta.

Account Quality

Meta monitors the quality of messages sent through the WhatsApp Business Platform. Maintaining a high quality rating ensures your account retains full messaging capabilities. High opt-out rates or spam reports can lower your quality rating and restrict messaging throughput.

โš™๏ธ Account & Billing

Managing your subscription and limits.

Internal Tool โ€” Unlimited Access WA Automate is an internal automation tool for Sterling AI Academy. All authorised users have unlimited access to messaging, campaigns, and platform features. There are no message caps or paid tiers.
  • Limits: No monthly message limits apply. Usage is governed by Meta's WhatsApp Business API tier assigned to your WABA.
  • Payments: There are no subscription fees. Access is provisioned directly by the Sterling AI Academy team.